Activity –
factors to take into account before offering information service
1. Teacher needs – curriculum, teaching
style
2. When are needs required and can this
be delivered
3. Availability of information sources??
what can the library offer in this area.
Valenza
suggests using wikis to create pathfinders as they allow easy linking and
uploading of documents, can be attractively presented, are collaborative documents
which can be shared and jointly created.
Pathfinders Valenza
says “can
suggest keywords and tags and call numbers. They can suggest books and journals
to browse. They link researchers to critical readings and websites and blogs
and wikis and portals and databases. They suggest strategies for searching and
for documentation”.
To answer reference questions, the TL
must conduct a reference interview to clarify what information the client
needs, to what depth and extent is required.
Digital reference interviews could be possible
where the reference interview is not conducted face-to-face but via digital
technology eg email, SMS or social networking. This would allow greater
flexibility in scheduling interviews for staff and students and meets needs of
providing information as required, as does the concept of networked school
community and online access to school catalogues and reference information. Also
useful for assisting staff who may not be able to coordinate free lessons for
meetings.
Information services to students
School information service role of TL
1.
Identify
and respond to client information needs
2.
Instruct
students in information literacy, specialist information tools and resources to
meet needs
3.
Ensure the
library is resourced with current and relevant print and digital resources
4.
Model best
practice and assist students and teachers in ethical use of information
resources, copyright laws
5.
Provide
a welcoming learning environment
Roles adapted from The School Library Association South Australia (SLASA) and ALIA & ASLA. (2001). Learning for the
future: Developing information services in schools, (2nd ed.), NSW: Curriculum
Corporation, pp. 34 & 35
Student Information needs
The community profile document is a useful way to
get a clear picture of the library’s client and their needs, so that these can
be effectively catered for. As the school demographic, curriculum and
technology will change over time it is important to regularly review this
profile to ensure the needs are continually being met and future changes being
planned for.
The TL should work to ensure all students have
effective information literacy skills which are key skills required for the 21st
century. Students need to be able to find relevant information and evaluate the
effectiveness of this information and their information search strategies.
A range of models exist which can be used or
adapted to best meet the needs of the school community.
Examples of such models include: the Big 6
(Eisenberg and Berkowitz), the PLUS model (Herring), Information Search Process
(Kuhlthau), Guided Inquiry (Kuhlthau and Todd). The TL must decide which is the
most suitable for the school situation and work to collaborative with teachers
to embed this process into the school curriculum.
The TL can also incorporate information
literacy strategies into the reference interview or when students are accessing
information. Asking students to clarify the search question as a concept map or
list of questions or keywords is suggested to provide information literacy
support to provide clear search terms.
Methods to provide instant reminders
could be
1.
Posters
or small handouts near catalogue workstations
2.
Listing
on library webpage or popup when commencing search online
3.
Podcasts
or short youtube videos for students to listen to whilst undertaking a search
that can guide through the process